Privacy Policy

Last Updated: [18.09.2026] 

Zhejiang Galaxis Technology Group Co., Ltd. (“GALAXIS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. As a global provider of intelligent warehousing and automation solutions, GALAXIS processes personal information in connection with its websites and online services in accordance with applicable information protection and privacy laws.


This Privacy Notice (the “Notice”) explains what personal information we collect, how and why we use it, when we may share it, how we protect and retain it, and how we handle international transfers of personal information. It also describes the privacy rights and choices available to you under applicable law.


This Notice applies to individuals who access or interact with GALAXIS websites and related online services, including customers, prospective customers, business partners, suppliers, distributors, job applicants, and other visitors. The specific rights and protections available to you may vary depending on your location and the laws applicable to you, including, where applicable, the EU General information Protection Regulation (“GDPR”)the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (collectively, the “CCPA”) and the Personal Information Protection Law of the People’s Republic of China (“PIPL”).


The GALAXIS websites covered by this Notice include https://en.galaxis-tech.com/ and any other GALAXIS website that links to or expressly adopts this Notice (collectively, the “Website”).

Depending on how you interact with GALAXIS, the GALAXIS entity that receives and handles your inquiry may act as the controller of your personal information.


List of Contents
1. What Information We Collect About You
2. How We Use Personal Information
3. Legal Basis for Processing
4. How We Share Your Personal Information
5. How We Store and Process Your Personal Information
6. How We Protect Your Personal Information in International Transfers
7. How We Protect Your Personal Information
8. Children’s Privacy
9. Your Privacy Rights
10. How to Exercise Your Privacy Rights
11. How We Use Cookies and Similar Technologies
12. Marketing Communications
13. Third-Party Platforms and Links
14. How We Update Our Privacy Notice
15. How to Contact Us



1. What Information We Collect About You
We collect personal information depending on how you interact with GALAXIS and our Website. The types of personal information we collect may vary depending on the services or features you use, the information you choose to provide, and the requirements of applicable law.


Information You Provide to Us
When you voluntarily provide information to us through the Website, such as when you contact us, subscribe to our communications, or apply for a position, we may collect the information described below.


Contact and Business Information, including your name, salutation, business email address, telephone number or other contact details, company name, country or region, job title, industry, and other information you choose to provide in your inquiry or message.


Communication and Inquiry Information, including the content of your communications with us, your requests, business proposals, cooperation interests, and other information you provide when communicating with GALAXIS.


Subscription Information, including your name, company name, email address, and other information you provide when subscribing to GALAXIS news, product information, event information, or other business communications.


Recruitment Information, including your name, contact details, resume or CV, educational and employment history, qualifications, and other information you provide in connection with a job application.


Website and Technical Information
When you access or use the Website, certain information may be collected automatically through cookies and similar technologies. Depending on the technologies used and your interactions with the Website, this information may include information about your login status, user or device identifiers, Website settings and preferences, shopping-related information, Website usage statistics, behavioral analytics, advertising and tracking information, referral or source information, A/B testing information, and your cookie consent status.


We use this information to operate and secure the Website, understand how it is used, maintain and improve its functionality and performance, and support other purposes described in this Notice and our Cookie Notice, where applicable.


Sensitive or Special Categories of Personal Data
We do not intentionally seek to collect sensitive personal data through the Website unless such collection is necessary and permitted by applicable law.



2. How We Use Personal Information
We may use your personal information for the following purposes:

Purpose

Examples

Responding to inquiries and Requests

Responding to questions, requests, business proposals, product inquiries, or other communications

Managing business relationships

Communicating with existing and prospective customers, distributors, suppliers, and other business partners

Marketing communications

Sending newsletters, corporate updates, product information, event invitations, and other communications where permitted

Recruitment

Evaluating job applications, arranging interviews, conducting appropriate pre-employment checks, and managing recruitment activities

Operating and improving the Website

Maintaining Website functionality, understanding Website usage, improving performance and user experience

Security and Legal Compliance

Protecting the Website and our systems, preventing misuse, and complying with applicable legal obligations



3. Legal Bases for Processing
Where applicable data protection law requires us to identify a legal basis for processing, including under the EU General Data Protection Regulation (“GDPR”) and UK GDPR, we generally rely on one or more of the following:


  • Processing activity Legal bases
  • Responding to inquiries and requests Legitimate interests / steps at user’s request / performcontractual services
  • Newsletter / marketing Consent where required
  • Website security Legitimate interests / legal obligation
  • Analytics Consent where required
  • Recruitment Legitimate interests / steps prior to entering employment relationship

Our legitimate interests may include operating and improving our Website, responding to business inquiries, developing and maintaining business relationships, protecting our systems and preventing fraud or misuse.



4. How We Share Your Personal Information
We do not sell your personal information.


Where necessary and permitted by applicable law, we may disclose or provide personal information to the following categories of recipients:


Service providers. We may engage third-party service providers to assist us in operating, maintaining, and securing the Website, including Guangzhou Yihai Chuangteng Information Technology Co., Ltd. Such service providers may process personal information only to the extent necessary to provide the relevant services and are required to implement appropriate confidentiality and security measures in accordance with applicable law and our contractual arrangements.


GALAXIS group companies. Where permitted by applicable law and necessary for the purposes described in this Privacy Notice, we may share relevant personal information within the GALAXIS group, for example, for business communications, customer service, information security, and related business purposes.


Legal and regulatory authorities. We may disclose personal information to relevant law enforcement agencies, regulatory authorities, governmental authorities, courts, or other third parties where required by applicable law or where we reasonably consider such disclosure necessary to: (a) comply with applicable laws or regulations; (b) exercise, establish, or defend our legal rights; or (c) protect your vital interests or those of another person.


Corporate transactions. If GALAXIS undergoes a change in corporate structure or is involved in a merger, acquisition, reorganization, liquidation, or similar transaction involving the transfer of personal information, we will require the relevant recipient of your personal information to continue to process such information in accordance with this Privacy Notice, to the extent required by applicable law.


Where required by applicable law, before sharing personal information with a third party, we will provide you with information regarding the relevant third party, including its name or identity, contact details, purposes and methods of processing, and the types of personal information involved, and will obtain your consent or rely on another lawful basis, as applicable.



5. How We Store and Process Your Personal Information
The Website is supported and operated with the assistance of third-party service providers. Personal information collected through the Website may be stored and processed by such service providers, whose relevant servers are currently located in the United States.


For purposes necessary to conduct our business, respond to your inquiries, manage customer and business relationships, operate the Website, and maintain the security of our Website and information systems, authorized GALAXIS personnel may access and process personal information collected through the Website from the People’s Republic of China.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and processed, and in accordance with applicable legal retention requirements. When personal information is no longer necessary for the relevant processing purposes, we will take appropriate measures in accordance with applicable law and our internal data management policies, including deletion, anonymization, or other legally permitted measures.



6. How We Protect Your Personal Information in International Transfers
GALAXIS operates globally, and the Website may be accessed by users from different countries and regions around the world.


Depending on the operation of the Website and our business needs, your personal information may be transferred to, stored in, or accessed or processed from countries or regions outside the country or region where you are located, including the United States and the People’s Republic of China.


The data protection laws of different countries and regions may differ. Where your personal information is transferred to, accessed from, or otherwise processed in a country or region outside your country or region, we will take appropriate data protection measures as required by applicable law to ensure that your personal information receives a level of protection appropriate to such requirements.



7. How We Protect Your Personal Information
We take the security of your personal information seriously and implement reasonable and appropriate technical and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, loss, destruction, or other unlawful processing.


Depending on the circumstances, these measures may include:

  • Access controls and permission management for personal information;
  • Security maintenance and monitoring of our information systems;
  • Data backup and recovery measures;
  • Appropriate management and confidentiality requirements for personnel who have access to personal information; and
  • Appropriate data protection requirements for our third-party service providers.
 

While we take reasonable measures to protect your personal information, no internet transmission or information system can be guaranteed to be completely secure. Accordingly, we cannot guarantee that your personal information will never be subject to unauthorized access, use, disclosure, loss, or other security incidents.


If an accidental event, force majeure event, or other incident results in a personal information breach, we will take reasonable measures to contain and address the incident and, where required by applicable law, notify you of relevant information, including the circumstances of the incident, the measures we have taken, and any measures you may take to protect yourself. Where required by applicable law, we will also notify the relevant competent authorities, investigate the incident, and implement appropriate response and remedial measures.



8. Children’s Privacy

The Website is primarily intended for business customers, distributors, suppliers, business partners, and other adults, and is not specifically directed to children.


We do not knowingly or intentionally collect or process personal information from children through the Website, except where permitted or required by applicable law.


If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us using the contact details provided in the “How to Contact Us” section of this Privacy Notice.



9. Your Privacy Rights
Depending on your location and applicable law, you may have some or all of the following rights with respect to your personal information:


  • the right to request confirmation as to whether we hold personal information about you and to request access to such information;
  • the right to request that we correct or update it;
  • the right to request the deletion of your personal information;
  • the right to request that we restrict the processing of your personal information;
  • the right to object to certain processing of your personal information, including processing based on certain legal bases;
  • the right to receive certain personal information in a structured, commonly used, and machine-readable format, or to request that such information be transmitted to another data controller where technically feasible and legally required;
  • the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before your withdrawal.


European Economic Area and United Kingdom

If you are located in the European Economic Area (“EEA”) or United Kingdom, you may also lodge a complaint with the data protection supervisory authority in the country where you live or work, or where you believe an infringement of applicable data protection law has occurred. However, we encourage you to first contact us so that we can together solve any concerns you may have.


California residents

If you are a California resident and the California Consumer Privacy Act, as amended (“CCPA”), you may have the right to:


  • know the categories and specific pieces of personal information we have collected about you;
  • know the categories of sources from which personal information was collected;
  • know the purposes for which personal information is collected, used, sold, or shared;
  • know the categories of third parties to whom personal information is disclosed;
  • request deletion of personal information;
  • request correction of inaccurate personal information;
  • opt out of the sale or sharing of personal information, where applicable;
  • limit certain uses and disclosures of sensitive personal information, where applicable; and
  • exercise your CCPA rights without unlawful discrimination.


An authorized agent may submit a request on your behalf. We may take reasonable steps to verify your identity and the authority of the agent before processing the request.



10. How to Exercise Your Privacy Rights
If you wish to exercise any of the rights described above, or if you have any questions, comments, or complaints regarding our processing of your personal information, please contact us using the contact details provided in the “Contact Us” section of this Privacy Notice.


To protect the security of personal information, we may request reasonable information from you to verify your identity and the authenticity of your request before processing your request.

We will respond to requests to exercise data subject rights in accordance with applicable laws and within the time periods required by applicable law. To the extent permitted by applicable law, we may refuse or limit certain requests, for example, where responding to the request would adversely affect our trade secrets, the rights and legitimate interests of others, our legal obligations, or other exceptions provided by applicable law. In such cases, we will explain the reasons for our decision in our response.



11. How We Use Cookies and Similar Technologies
The Website uses cookies to support its proper operation, enhance website security, remember certain settings and preferences, and improve your experience when using the Website.
Cookies are small data files that a website may store on your device when you visit the Website. Cookies do not contain viruses or otherwise cause damage to your device.


Depending on their purposes, cookies may include:


Necessary Cookies. These cookies may be necessary for the basic operation, security, or core functionality of the Website. Disabling these cookies may affect certain functions of the Website.


Functional Cookies: These cookies help the Website remember certain choices and preferences you make and improve your user experience.


Analytics Cookies: These cookies help us understand how the Website is accessed and used, including information such as visitor numbers, page views, and website performance.


Marketing or Advertising Cookies: These cookies may be used to understand users’ interests or measure the effectiveness of marketing activities.


You may manage cookies according to your preferences or manage or delete cookies through your browser settings. For certain non-essential cookies, where required by applicable law, we will obtain your consent before using such cookies. Disabling cookies may affect the availability or functionality of certain features of the Website.


We use Google Analytics to help us understand how visitors use the Website and to improve its performance and user experience. Google Analytics may collect information such as device and browser information, approximate location, pages viewed, and other usage information through cookies and similar technologies.

 
We may also embed videos from YouTube on certain pages of the Website. When you view or interact with embedded YouTube content, Google and YouTube may collect information about your device, browser, IP address, and interactions with the video in accordance with their own privacy practices.


 
12. Marketing Communications
If you choose to subscribe to GALAXIS marketing and business communications, we may send you emails or other commercial communications relating to GALAXIS products and services, industry developments, news, exhibitions, events, and other relevant business activities.


Where required by applicable law, we will obtain your consent before sending you marketing communications. You may withdraw your consent or unsubscribe from marketing communications at any time. You may do so by clicking the “Unsubscribe” link in the relevant marketing email or by contacting us using the contact details provided in the “How to Contact Us” section of this Privacy Notice.


Withdrawing your consent or unsubscribing will not affect the lawfulness of any processing carried out based on your consent before you withdrew your consent or unsubscribed.



13. Third-Party Platforms and Links
The Website may provide links to official accounts or pages maintained by GALAXIS on third-party social media platforms or other third-party platforms, such as YouTube, LinkedIn, Facebook, and X. Such links may be displayed as icons.


When you click on such a link and access or use a third-party website, platform, or service, you will leave the Website. Your interactions with the relevant third party will be subject to its own privacy Notice, terms of use, and other applicable rules. The relevant third party may collect, use, and process your personal information in accordance with its own policies and practices.
We do not control the privacy policies, data processing activities, or security measures of third-party websites, platforms, or services. We therefore recommend that you carefully review the relevant third party’s privacy Notice and other applicable rules before accessing or using such websites, platforms, or services.


Your access to or use of a third-party platform through a link provided on the Website does not, by itself, enable us to obtain your personal information from that third-party platform. Personal information you provide to or that is otherwise collected by the third-party platform will be processed by the relevant third party in accordance with its own policies and practices.



14. How We Update Our Privacy Notice
We may update or modify this Privacy Notice from time to time to reflect changes in our business, applicable laws and regulations, technology, or other reasonable considerations. If we make material changes to this Privacy Notice, we will provide you with appropriate notice in accordance with applicable law.


The updated Privacy Notice will become effective when published on the Website, unless otherwise stated. You can find the date of the latest update at the beginning of this Privacy Notice under “Last Updated.”


Where required by applicable law, we will obtain your consent or take other legally required measures in connection with material changes to this Privacy Notice. Your continued use of the Website after the updated Privacy Notice becomes effective constitutes your acknowledgment of the updated Privacy Notice, to the extent permitted by applicable law.



15. How to Contact Us
If you have any questions, comments, complaints, or requests regarding this Privacy Notice, our processing of personal information, or your privacy rights, please contact us using the following details. We will review your inquiry and respond as soon as reasonably practicable and within the time period required by applicable law.


Zhejiang Galaxis Technology Group Co., Ltd.
Address: No. 1118 Chicheng Road, Nanhu District, Jiaxing, Zhejiang, China
Tel: +86 400 101 0947
Email: info@galaxis-tech.com